Universal Adapter powers integration at Gloucester City Homes

A major review of systems used for customer engagement by Gloucester City Homes culminated in the appointment of MSS as preferred supplier. Key to the project was the ability of the chosen integration platform to underpin the implementation of Microsoft Dynamics.

This appointment follows a trend of organisations looking to extend their core functionality beyond those of the traditional Housing Management systems and overcoming the typical barriers of synchronicity of data in real-time.

The Universal Adapter facilitates data management not only across customer engagement but is also flexible enough to manage and monitor the interfaces currently used in the provision of their repairs service and the mobile platform.